Contact us

Live Chat

 

If you need to answer your questions in real time, the fastest contact method is real-time chat. You can use the real-time chat icon in the bottom left corner to communicate with our customer service between 9am and 6pm (CHN time) on weekdays (Monday to Friday).

 

Real time chat depends on the availability during peak hours, bank holidays, and our availability.

 

Email

 

You can also contact us via email. We will reply to you as soon as possible within 24 hours (excluding holidays).

 

Email: [email protected]